Provider Materials

Claim Forms

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Corrected Claim
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Clean Claim Elements
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CMS 1500 02-12
Claim Form Manual
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New CMS 1500 Guidance
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References

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Provider Manual CHIP, STAR & STAR+PLUS
Updated Sept. 2024
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STAR+PLUS Nursing Facility Provider Manual
Updated Sept. 2024
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Member Handbooks
and Provider Directories
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STAR/CHIP/STAR+PLUS
Quick Reference Guide
View and Download

Upcoming Provider Training Orientations

Join us for an engaging training session focused on El Paso Health policies and processes, tailored to expand your understanding of critical topics. These sessions provide valuable insights into key resources that benefit both members and providers.

Class sizes are limited. Details regarding upcoming Provider Training Orientations are subject to change.
Thursday, May 29, 2025
Home Health/Ancillary/DME Orientation
12:00-1:30 pm

IN-PERSON
  • STAR+PLUS Webpage
  • Member ID Cards
  • Accessibility and Availability
  • Transportation/NEMT
  • Fraud, Waste, and Abuse
  • Claims
View PDF Invite >>Sign-up Here
June 2025
TBD_MID YEAR-STATE OF THE PLAN


View PDF Invite >>Sign-up Here
Thursday, July 31, 2025
Medicare Advantage DSNP Training
12:00-1:30 pm

IN-PERSON
View PDF Invite >>Sign-up Here
Wednesday, August 16, 2025
STAR+PLUS Nursing Facility Training
12:00-1:30 pm

VIRTUAL
View PDF Invite >>Sign-up Here
Thursday, August 28, 2025
STAR+PLUS LTSS Training
12:00-1:30 pm

IN-PERSON
View PDF Invite >>Sign-up Here
For New or Renewed Members
Food from the Heart

Receive a $25 gift card for attending an EPH New Member Orientation.
Learn More
For Pregnant Members
Baby Shower

A Baby Shower including a diaper bag, a starter supply of diapers, and other items for the baby.  A free convertible car seat after attending a baby shower at El Paso Health.
Learn More
For New or Renewed Members
Stay Safe Kit

Receive a Stay Safe Kit for attending a an EPH wellness class.
Learn More
For New or Renewed Members
Food from the Heart

Receive a $25 gift card for attending an EPH New Member Orientation.
Learn More
For Pregnant Members
Baby Shower

A Baby Shower including a diaper bag, a starter supply of diapers, and other items for the baby.  A free convertible car seat after attending a baby shower at El Paso Health.
Learn More
For New or Renewed Members
Stay Safe Kit

Receive a Stay Safe Kit for attending a an EPH wellness class.
Learn More
Please email ProviderRelationDG@elpasohealth.com or contact the Provider Services Department at 915-532-3778 for question or suggestions with topics for future events.

Provider Training Presentations

April 24, 2025
Behavioral Health Provider Training
This presentation covered:
  • Provider Updates and Reminders
  • Quality Improvement
    Program & Initiatives
  • Mental Health Services
  • And more
View Presentation >>
March 27, 2025
PCP/OB/Family/Internist/Geriatrics Training Presentation
This presentation covered:
  • Provider Updates and Reminders
  • Case Management for CPW
  • Health Services
  • And more
View Presentation >>
February 27, 2025
STAR+PLUS LTSS Provider Orientation Training
This presentation covered:
  • Provider Updates and Reminders
  • LTSS Authorizations
  • Value Added Services
  • And more
View Presentation >>
Archived Quarterly Provider Orientations
Click below to view presentations from previous provider orientations.

View Presentations
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Medicaid Autism Services Family Flyers
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