Healthy Rewards

Healthy Rewards

El Paso Health offers extra benefits to STAR and CHIP members in the El Paso and Hudspeth areas.

Download the El Paso Health’s CHIP and STAR Healthy Rewards for 2025 here.

To learn more about our Healthy Rewards, call us at 1-877-532-3778.

Terms and limiations may apply.
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First Aid Kit
New members can receive a gift packet which includes a $25 gift card for health-related items and a free first aid kit.

Offered through: STAR & CHIP
This benefit is included in the following Health Plans:
  • At-Home Medicaid Only
  • At-Home Dual
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Free Ride Service
A free ride service to help you get to medical appointments, health education classes or Member Advisory Group meetings that are not covered under the Non-Emergency Medical Transportation (NEMT) benefit.

Offered through: STAR & CHIP

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Allergy-Free Pillow Case
Members who are enrolled in the Asthma Disease Management Program will receive one allergy-free pillow case.

Offered through: STAR & CHIP

This benefit is included in the following Health Plans:
  • At-Home Medicaid Only
  • At-Home Dual
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YMCA Membership
Up to $35 discount for any sport, swim, or camp registration fee at participating YMCAs; once every 12 months.

Offered through: STAR & CHIP

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Glasses and Contact Lenses
CHIP Program:
  • Up to $125 above the CHIP vision benefit for contact lenses and glasses (lenses and frames).
STAR Program:
  • Up to $125 above the Medicaid vision benefit for contact lenses and glasses (lenses and frames) for members under 21 years old.
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Free Annual Sports Physical
A free annual sports physical for members aged 4 through 18.

Offered through: STAR & CHIP

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Check up Rewards
CHIP Program:
  • A $15 gift card for members ages 3 to 19 who get a check-up when due.
  • A $25 gift card is offered to members 18 years and younger who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay.
  • A $15 gift card for members age 6 months to 2 years who get a flu shot when due.
  • A $15 gift card for members age 16-24 who receive a qualifying risk based screening, as recommended by their PCP or OB/GYN provider. Limit one per year.
STAR Program:
  • A $15 gift card for members 20 and younger who complete a Texas Health Steps check up on time.
  • A $25 gift card is offered to members 20 years and younger who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay.
  • A $20 gift card is offered to members ages 21 and older who get an annual preventative wellness exam.
  • A $25 gift card each year for Diabetic Members who complete a Diabetic eye exam.
  • A $15 gift card for members age 6 months to 2 years who get a flu shot when due.
  • A $15 gift card for members age 16-24 who receive a qualifying risk based screening, as recommended by their PCP or OB/GYN provider. Limit one per year.
  • A $25 gift card for members ages 18-75 years with a diagnosis of diabetes who complete an HbA1c blood test each year.
Members can receive one gift card per year.
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Food from the Heart
A $25 EPH Food from the Heart gift card for new members after completing a new member orientation with El Paso Health.
Register here.

Offered through: STAR & CHIP

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FIRSTCALL
Members have 24-hour, 7-days-a-week access to FIRSTCALL, an El Paso based bilingual medical advice line staffed by local nurses, pharmacists, and an on-call medical director.

Offered through: STAR & CHIP
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Calming Kit
A free Calming Kit that includes calming strips, pop-it fidgets, clickers, and fidget spinners for members age 6 through 12 with ADHD who complete a follow-up visit within 30 days of filling an initial ADHD prescription. One kit per year. 

Offered through: STAR & CHIP
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Nutritional Classes
CHIP Program:
  • Members 18 or younger can receive four additional nutritional/obesity counseling and meal planning services above the CHIP benefit.
STAR Program:
  • Members 20 or younger can receive four additional nutritional/obesity counseling and meal planning services above the Medicaid benefit.
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First-Steps Baby Shower
Pregnant members can receive:
  • A free convertible car seat after attending a baby shower at El Paso Health.
  • A First-Steps Baby Shower including a diaper bag, a starter supply of diapers, and other items for the baby.
This benefit is included in the following Health Plans:
  • At-Home Medicaid Only
  • At-Home Dual
Register for First Steps Baby Shower

Offered through: STAR & CHIP
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In-home Breastfeeding Counseling
In-home breastfeeding counseling support visits for postpartum members with high-risk pregnancies that require specialized intervention.

Offered through: STAR & CHIP
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Gift Cards for Pregnant Members
Up to $150 in gift cards for completing important prenatal and postnatal visits:
  • $25 – Prenatal visit in the first trimester or within 42 days of enrollment.
  • $25 – 3rd prenatal visit.
  • $25 – 6th prenatal visit.
  • $25 – 9th prenatal visit.
  • $25 – Flu shot during pregnancy.
  • $25 – A timely postpartum visit within 7 to 84 days of delivery.
Offered through: STAR & CHIP
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Dental for Pregnant Members
Up to $500 each year for dental checkups, x-rays, routine cleaning, fillings, and extractions for pregnant members 21 or older.

Offered through: STAR & CHIP
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Nutritional Classes For Pregnant Members
CHIP Program:
  • A $25 gift card for healthy food related items for pregnant CHIP Perinatal Members age 19 or older who complete four nutritional counseling/meal planning services 
STAR Program:
  • A $25 gift card for healthy food related items for pregnant STAR Members age 19 or older who complete four nutritional counseling/meal planning services 
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Blood Pressure Cuffs for Pregnant Members
Free Blood pressure cuffs for pregnant members diagnosed with hypertension or pre-eclampsia.
Offered through: STAR & CHIP
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Baby-Proofing Home Safety Kit
Postpartum members can receive a free Baby-Proofing Home Safety Kit after attending the Growing Together Postpartum class at El Paso Health.
Offered through: STAR ONLY
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24-Hour Nurse Line
Members have 24-hour, 7 days-a-week access to FIRSTCALL, a bilingual medical advice infoline staffed by nurses, pharmacists, and a Medical Director on call.
This benefit is included in the following Health Plans:
  • At-Home Medicaid Only
  • At-Home Dual
  • Nursing Facilities Medicaid Only
  • Nursing Facilities Dual
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First Aid Kit
$25 gift packet which includes a first aid kit and a $25 Walmart gift card for health-related items, for new members who complete the request form and send by return mail within 30 days of enrollment.
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Free Ride Service
A free ride service to help you get to medical appointments, health education classes or Member Advisory Group meetings that are not covered under the Non-Emergency Medical Transportation (NEMT) benefit.
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Allergy-Free Pillow Case
Members who are enrolled in the Asthma Disease Management Program will receive one allergy-free pillow case.
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YMCA Membership
Up to $35 discount for any sport, swim, or camp registration fee at participating YMCAs; once every 12 months.
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Glasses and Contact Lenses
Members 20 and younger
For contact lenses and glasses (lenses and frames), members receive up to $125 above the Medicaid/-CHIP benefit.

Members 21 years and older
For contact lenses and glasses (lenses and frames), members receive up to $150 above the Medicaid benefit, once every 24 months.
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Free Annual Sports Physical
Members between the ages of 4 through 18 can get a free physical for sports each year.
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First-Steps Baby Shower
Pregnant members can receive:
  • A free convertible car seat after attending a baby shower at El Paso Health.
  • A First-Steps Baby Shower including a diaper bag, a starter supply of diapers, and other items for the baby.
Register for First Steps Baby Shower
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Gift Cards for Pregnant Members
Gift cards for completing prenatal visits and after confirmation of those visits for:
  • $25 – Prenatal visit in the first trimester or within 42 days of enrollment.
  • $25 – 3rd prenatal visit.
  • $25 – 6th prenatal visit.
  • $25 – 9th prenatal visit.
  • $25 – flu shot during pregnancy.
  • $25 – a timely postpartum visit within 7 to 84 days of delivery.
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Check up Rewards
A $25 Walmart gift card is offered to members 18 years and younger who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay. Members can receive one Walmart gift card per year.

Members 20 and younger who complete a Texas Health Steps check up on time can receive a $15 gift card. Learn more.

A $25 Walmart gift card is offered to members 20 years and younger who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay.*

*Members can receive one Walmart gift card per year.
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Dental for Pregnant members
Pregnant Members 21 or older can receive up to $500 each year for dental check-ups, x-rays, routine cleaning, fillings, and extractions.
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Food from the Heart
A $25 “EPH Food from the Heart” food basket for new members after completing a new member orientation with El Paso Health. Register here.
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Stay Safe Kit
A free “EPH Stay Safe kit” that includes 2 washable and reusable cloth masks, 2 mask covers, 4 disposable masks, gloves, hand sanitizers, thermometer, healthy tips on hand washing, and sanitizing wipes.
Register here.
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Virtual Connect
A service that provides face-to-face virtual visits for members with social determinants of health or complex conditions such as high-risk pregnancies, behavioral, or medical conditions that require specialized intervention.
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FIRSTCALL
Members have 24-hour, 7-days-a-week access to FIRSTCALL, a bilingual medical advice info line staffed by nurses, pharmacists, and a medical director on call.
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EPH Literacy Program
Two free books from the EPH Literacy Program for members in speech therapy. Click here for more information.
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Nutritional Counseling
Members 20 or younger can receive four additional nutritional/obesity counseling and meal planning services above the Medicaid benefit. Members 18 or younger can receive four additional nutritional/obesity counseling and meal planning services above the CHIP benefit.
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Calming Kit
A Calming Kit that includes calming strips, pop-it fidgets, clickers, and fidget spinners is offered to members age 6 through 12 years with a prescription dispensed for ADHD medication and who complete a follow-up visit with a practitioner with prescribing authority within 30 days. Members can receive one Calming Kit per year.
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In-home breastfeeding counseling
In-home breastfeeding counseling support visits for postpartum members with high-risk pregnancies that require specialized intervention.
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Healthy Food Assistance For Pregnant Members
Pregnant CHIP Perinatal Members age 19 or older must receive four additional nutritional counseling/meal planning services to receive a $25 gift card for healthy food related items.

Pregnant STAR Members age 21 or older must receive four additional nutritional counseling/meal planning services to receive a $25 gift card for healthy food related items.
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