This education assists in avoiding disparities in the delivery of medical services to the diverse populations of the El Paso SDA. El Paso Health's Cultural Competency Plan is available to El Paso Health Network Providers in written form, when requested. Our Provider Manual includes a section on cultural competency and we have also provided a Training video for you.

Click on the links below to review the Cultural Competency Training and fill out the online form for attestation of completion.
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El Paso Health believes in the importance of providing services in the language of choice for our members. We recognize the importance of clear communication with your patients and committed to assisting you through interpreter services.

Our customer service staff consists of highly qualified and trained individuals, fluent in both English and Spanish are here to assist our Providers and Members.

Language Interpreter services are available and include American Sign Language interpreters for EPH hearing impaired members. Contact us two days prior to member's scheduled visit to coordinate services by calling 915-532-3778 or toll-free 1-877-532-3778. EPH TTY Line for the Hearing Impaired, is toll-free 1-855-532-3740 or 915-532-3740.

You may also refer members or reach Member Services by via email at member@elpasohealth.com.