Virtual Connect

El Paso Health's Virtual Connect now offers VeMiDoc, a virtual way to connect with a Case Manager to assist you with:

  • Pregnancy
  • Mental Health
  • Disease Management
  • Social Work
  • Information about other El Paso Health Programs
To learn more about how to use the Virtual Connect service contact your Case Manager at El Paso Health.

To use the Virtual Connect service get the VeMiDoc App.

Download VEMIDOC.
1
Register by entering your child’s name, password, and email.
2
Select the
El Paso Health banner.
3
Find and select your Case Manager.
4
Choose an Appointment date and time.
5
Enter the appointment code you Case Manager give you, and you are all set!
6

Frequently Asked Questions

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Why am I having a difficult time registering?
Make sure you are connected to the internet. Make sure your phone has enough memory. Many times photographs and apps can take up a considerable amount of memory on your mobile device.

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Why do I need a PIN?
VeMiDoc is HIPAA compliant. We do the utmost to protect your personal information. Your log-in credentials along with a PIN help in continuing to make sure your account is secure.

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Why didn't I see the incoming call?
Check your settings, double checking you have granted permission on your mobile device for:
  • Notifications
  • Camera
  • Audio
  • Phone (Android)
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Why can't I see or hear my provider?
Check your settings, double checking you have granted permission on your mobile device for:
  • Notifications
  • Camera
  • Audio
  • Phone (Android)
To learn more about how to use VeMiDoc, contact your Case Manager at El Paso Health.

Call 915-532-3778.

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